Support
Report and appeal procedure
How reports are handled and how to appeal a decision.
Draft document. This is a working placeholder written for the RideVote launch preparation. It is not legal advice and must be reviewed and completed by a qualified lawyer in the relevant jurisdictions before the platform accepts payments.
Reporting
Use the Report Content form. Include the link and a short explanation. Reports are logged and reviewed by a moderator.
What happens next
- The report is recorded and the listing is flagged.
- A moderator reviews the evidence, including the private verification photo where relevant.
- The listing may be kept, edited, hidden, or disqualified.
- The submitter is notified by email when a listing is removed or disqualified.
Appeals
A submitter may appeal within 14 days by replying to the notification email or using the Contact page. Appeals are reviewed by a person who did not make the original decision where practical.